Terms of Service

Last updated: November 2, 2026

These Terms of Service ("Terms") govern your use of the Marble mobile application, heymarble.ai, and related services provided by Aristo Intelligence, Inc. ("Aristo Intelligence," "we," "us," or "our") (collectively, the "Services"). By using the Services, you agree to these Terms.

PLEASE NOTE: These Terms contain a binding arbitration provision and class action waiver in the "Dispute Resolution" section.

Eligibility

You must be at least 13 years old to use the Services. If you are under the age of legal majority where you live, a parent or legal guardian must agree to these Terms on your behalf and supervise any purchase. You must be authorized to use any payment method you provide.

Marble does not support purchases of alcohol, tobacco, controlled substances, or other age-restricted products. You may not use the Services where prohibited by law or another binding obligation.

Accounts

Marble supports account authentication through Apple and Google. You are responsible for the security of your account and device and for notifying us if you believe your account has been compromised. Do not create or use an account without authorization.

You can permanently delete your account from Settings → Delete account. Some transaction, legal, security, fraud-prevention, and backup records may be retained as described in our Privacy Policy. Address any active order before deleting your account.

AI and Grocery Planning

"Input" means information you provide to Marble. "Output" means content Marble generates in response, including grocery plans, product suggestions, and summaries.

Marble may use Input to generate Output, search products, prepare a cart, and help you plan an order. Features may vary by location, retailer, product, and app version.

Output is generated using artificial intelligence and may be inaccurate, incomplete, outdated, biased, or unsuitable. Prices, inventory, delivery windows, ingredients, and product information may also change. Review important information before relying on it or approving checkout.

Marble uses OpenAI and Anthropic for AI features and asks for permission before sharing conversation content and relevant shopping context with them. You may withdraw permission under Settings → AI data sharing, but Marble cannot generate new AI responses without it. See our Privacy Policy for details.

Marble does not provide medical, nutrition, allergy, or food-safety advice. Check current labels, ingredients, allergens, expiration information, recalls, and preparation instructions. Consult a qualified professional when appropriate.

Shopping, Orders, and Payments

Shopping is available only in supported areas and with supported retailers. Before approving checkout, review the retailer, products, quantities, substitutions, delivery details, fees, tips, taxes, estimated total, and maximum authorization amount. Estimates and availability may change.

Marble will not submit a purchase or request payment authorization until you approve checkout. If material order details change, Marble may require another approval. By approving, you authorize us to share the information needed by the retailer, delivery provider, and payment processor and to request a temporary payment authorization up to the approved maximum. Stripe processes payment transactions.

Retailers and delivery providers are responsible for accepting and fulfilling orders and may apply their own terms and refund rules. Marble is not the manufacturer, seller, packer, or delivery provider for third-party products unless checkout states otherwise.

Orders may be delayed, changed, partially fulfilled, or canceled. Substitutions may differ in price, size, ingredients, or allergens. Review delivered products before use. Changes or cancellation may not be possible after submission.

Final charges may differ from estimates but will not intentionally exceed the approved maximum without another approval. Payment authorizations, releases, cancellations, and refunds may take time to appear. For order or payment help, contact support@aristo.so with your Marble order identifier. Do not email a full card number or security code.

If you provide another person's contact, delivery, preference, or allergy information, you confirm that you are authorized to provide and use it for the order. Do not provide personal information about a child under 13.

Communications

You may opt out of promotional messages using the instructions in the message. We may still send account, security, transaction, legal, and customer-service communications. Optional order notifications can be disabled in Marble or your device settings. Always check the app and retailer communications for current order information.

SMS Verification

Marble, operated by Aristo Intelligence, Inc., sends SMS verification codes when you enter your phone number and request a code in the app. By tapping "Send code", you agree to receive these verification messages at the number you provide. These messages are for phone verification, not marketing. Message frequency depends on your requests, including requests to resend a code. Message and data rates may apply.

Reply STOP to stop SMS messages. Reply START to opt back in. Reply HELP for help or email support@aristo.so. If you opt out, you may be unable to complete phone verification until you opt back in. Carriers are not liable for delayed or undelivered messages. Only provide a number you are authorized to use, and do not share verification codes with others.

Our Privacy Policy explains how we handle phone numbers and SMS consent information.

Acceptable Use

You may not:

• Use the Services for unlawful, fraudulent, deceptive, abusive, or harmful purposes.
• Impersonate others or submit information you do not have the right to provide.
• Access accounts, systems, or data without authorization.
• Disrupt the Services, bypass safeguards or limits, introduce malicious code, or impose an unreasonable load.
• Infringe another person's intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
• Probe or exploit vulnerabilities without our written authorization.

We may apply usage limits and investigate suspected violations.

Your Content and Output

You retain your rights in Input. You give us a worldwide, non-exclusive, royalty-free license to process Input only as needed to provide, operate, secure, improve, and enforce the Services; store conversation history; respond to you; and comply with law. You confirm that you have the rights and permissions needed to provide the Input.

We do not use Input or Output to train our own AI models or permit our AI providers to use Marble app conversations to train their general-purpose models.

To the extent permitted by law, you may use Output generated for you for personal purposes. Output may not be unique, may resemble content generated for others, and may include or reference third-party material. You are responsible for ensuring your use complies with law and does not violate third-party rights.

If you provide feedback, we may use it without restriction or compensation and without publicly identifying you as the source unless you permit us to do so.

Our Intellectual Property

The Services and their software, design, text, graphics, logos, trademarks, and other content are owned by Aristo Intelligence or our licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose.

Except as expressly permitted, you may not copy, modify, distribute, sell, license, reverse engineer, or create derivative works from the Services.

Third-Party Services and Privacy

The Services rely on third parties for functions such as authentication, cloud services, AI, address search, phone verification, payments, notifications, retail, and delivery. Their own terms and privacy policies may apply. We do not control their availability, content, security, or privacy practices.

Our Privacy Policy explains how we handle personal information.

Availability and Termination

We may change, suspend, restrict, or discontinue any part of the Services. Features may be limited, experimental, or unavailable, and we do not guarantee continued availability.

You may stop using the Services and delete your account at any time. We may suspend or terminate access when reasonably necessary to address a violation, fraud, abuse, legal requirement, or security or operational risk.

Provisions that should survive termination will remain in effect, including those concerning intellectual property, disclaimers, liability, indemnity, disputes, and miscellaneous terms.

Disclaimers

THE SERVICES AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ARISTO INTELLIGENCE AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND AGENTS DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT THE SERVICES OR OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, SAFE, SECURE, UNINTERRUPTED, OR FREE OF ERRORS OR HARMFUL COMPONENTS. Nothing in these Terms excludes rights that cannot be excluded by law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ARISTO INTELLIGENCE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR SERVICE AVAILABILITY; OR HARM ARISING FROM RELIANCE ON OUTPUT OR USE OF THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THEIR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED USD $100. These limitations apply to all theories of liability and do not limit liability that cannot be limited by law.

Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Aristo Intelligence and its officers, directors, employees, affiliates, service providers, and agents from claims, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services, violation of these Terms or law, or violation of another person's rights. We may control the defense, and you agree to cooperate.

Dispute Resolution

Before starting arbitration, the party seeking relief must send written notice describing the dispute and requested relief. Notices to us must be sent to support@aristo.so and the postal address below. The parties will attempt to resolve the matter for 30 days after notice is received.

Except for the exceptions below, disputes arising from these Terms or the Services will be resolved by binding individual arbitration under the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules. Information is available at adr.org. The arbitrator may resolve issues about this arbitration agreement and award the same individual remedies available in court.

Either party may:

• Bring an eligible individual claim in small claims court.
• Seek injunctive or equitable relief in court for actual or threatened intellectual property infringement or misuse.
• Ask a court to enforce an arbitration award or address a matter that cannot legally be arbitrated.

TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

If applicable law does not permit a waiver or restriction, that portion will not apply.

Governing Law and Venue

These Terms are governed by Delaware law and applicable U.S. federal law, without regard to conflict-of-law principles, except where mandatory consumer law applies. Disputes not subject to arbitration will be heard in state or federal courts in New Castle County, Delaware, unless applicable law requires another forum.

Changes to These Terms

We may update these Terms. If changes are material, we will provide notice as required by law and update the date above. Continuing to use the Services after updated Terms take effect means you accept them. Otherwise, you must stop using the Services.

Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and Aristo Intelligence regarding the Services. You may not assign these Terms without our consent. We may assign them as part of a merger, financing, acquisition, reorganization, or sale of assets.

If we do not enforce a provision, that is not a waiver. If a provision is unenforceable, it will be modified only as needed, and the remaining provisions will stay effective.

Contact Information

Questions or legal notices may be sent to:

Aristo Intelligence, Inc.

2108 N ST #16175
Sacramento, CA 95816
United States

Email: support@aristo.so