Terms of Service

Last updated: September 14, 2026

These Terms of Service ("Terms") govern your access to and use of the Marble mobile application, heymarble.ai, the Marble waitlist, and related communications provided by Aristo Intelligence, Inc. ("Aristo Intelligence," "we," "us," or "our") (collectively, the "Services"). Marble Break has been discontinued.

By accessing or using the Services, you agree to these Terms. If you do not agree, do not access or use the Services.

PLEASE NOTE: These Terms contain a binding arbitration provision and class action waiver in the "Dispute Resolution and Arbitration" section.

Eligibility

You must be at least 18 years old and legally able to enter into these Terms. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

You may not use the Services if applicable law or another binding obligation prohibits you from doing so.

Marble App Accounts and Guest Access

You may use Marble in guest mode without creating an Apple or Google account. Guest conversations are associated with an anonymous session stored on your device. If you end or lose that session, you may not be able to recover the guest conversations. You can delete the anonymous user record and its saved conversations from Menu → Settings → Delete guest data.

The Marble app also supports account creation and authentication through Apple and Google so that your saved conversations can be accessed through that account. Shopping features may require you to verify a phone number and provide a delivery address. You are responsible for maintaining the security of the Apple or Google account you use, restricting access to your device, and promptly notifying us if you believe your Marble account has been compromised.

You may not create an account using another person's identity or use an account that you are not authorized to access. Information received from an authentication provider is also subject to that provider's terms and privacy practices.

You can delete your Marble account from Menu → Settings → Delete account. Account deletion is permanent and removes the account and associated stored conversations from our active systems, subject to the transaction-record, legal, security, fraud-prevention, and backup retention described in our Privacy Policy. If you have an order in progress, contact us before deleting your account so we can help address the order.

Grocery Planning, Shopping, and AI-Generated Content

Marble may help you create grocery lists, plan meals, allocate a budget, compare products, and identify possible ingredient substitutions. Where shopping is available, you may also search retailer products, add items to a cart, review an order, save a payment method, and authorize a grocery purchase. Shopping and payment features may be unavailable for a particular address, retailer, product, or app version.

Marble does not guarantee that a displayed price, inventory level, delivery window, product specification, ingredient, or substitution is current, accurate, available, or safe for you.

Responses are generated using artificial intelligence and may be inaccurate, incomplete, outdated, or unsuitable for your circumstances. You are responsible for reviewing responses and deciding whether to rely on them.

Before sending conversation content and relevant shopping context to OpenAI, Marble explains the transfer and asks for your permission. Relevant context may include the delivery address, recipient name and phone number, food preferences, cart, or order plan. You may decline or withdraw permission under Menu → Settings → AI data sharing. If you do, you can continue to view the app and saved conversations, but Marble cannot generate new AI responses until you allow the transfer again. Our Privacy Policy describes the information sent, its purpose, the recipient, and applicable retention in more detail.

Marble is not a medical, nutrition, allergy, or food-safety professional and does not provide professional advice or diagnoses. Always check current product labels, ingredient lists, allergen statements, expiration information, recall notices, and preparation instructions. Consult a qualified professional when appropriate, particularly if you have allergies, dietary restrictions, medical conditions, or other safety concerns.

Shopping, Orders, and Payments

Shopping is available only in supported areas and with supported retailers. You must provide accurate delivery and recipient details and review the cart, retailer, delivery options, item quantities, substitutions, fees, tips, taxes, estimated total, and maximum authorization amount shown before approving checkout. An estimate is not a guaranteed final price. Product availability, retailer prices, taxes, fees, and delivery options may change before an order is placed.

When you approve checkout, you authorize us to request a temporary payment authorization up to the displayed maximum authorization amount and to attempt to place the reviewed order through the applicable retailer. Your card may show a pending authorization even if the final charge is lower or the order cannot be completed. We use Stripe to process payment-method setup, authorizations, captures, cancellations, and refunds. We do not guarantee that a retailer will accept or fulfill an order. We will not intentionally submit a retailer purchase above the maximum authorization amount you approved; if the purchase cannot proceed within that amount, it may fail or require a new review and approval.

An order may be delayed, changed, canceled, or only partially fulfilled because of stock, retailer, delivery, payment, or technical constraints. Any available substitution and cancellation choices are presented in the app. After a retailer purchase has been submitted, cancellation or changes may no longer be possible. If you need help with an order, charge, cancellation, or refund, contact support@aristo.so with your order details. Applicable consumer rights are not limited by this section.

The Waitlist

Joining the waitlist expresses your interest in receiving information about Marble. It does not:

Guarantee access to Marble or any future feature.
Reserve a particular place, priority, release date, price, or service level.
Create an obligation for us to launch or provide a particular product or feature.
Create a customer, employment, partnership, agency, or fiduciary relationship.

We may manage, change, pause, or discontinue the waitlist at any time. We may decline or remove a submission where reasonably necessary to prevent abuse, protect security, comply with law, or manage the waitlist.

Communications

By joining the waitlist, you ask us to send early-access notices, launch information, and related Marble product updates to the email address you provide.

You may unsubscribe by following the instructions in an email or by contacting us. We may still send messages necessary to administer an app account, respond to your requests, maintain security, or comply with law.

Acceptable Use

You agree not to:

Use the Services for unlawful, fraudulent, abusive, deceptive, or harmful purposes.
Submit information that you do not have the right to provide.
Impersonate another person or misrepresent your identity or affiliation.
Attempt to gain unauthorized access to the Services, accounts, systems, or data.
Interfere with or disrupt the Services, including by introducing malware, bypassing security controls or usage limits, scraping at unreasonable volume, or placing an unreasonable load on our systems.
Use automated means to create duplicate or fraudulent accounts, abuse the waitlist or app, or circumvent technical restrictions.
Use the Services to generate or distribute content that infringes, violates, or misappropriates another person's intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
Probe, test, or exploit vulnerabilities except through a written security-testing program authorized by us.

We may apply message, usage, and rate limits and may investigate suspected violations or cooperate with law enforcement or regulators where appropriate.

Your Submissions and Feedback

You retain any rights you have in information, messages, conversation content, or feedback you submit.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, and otherwise process your submissions only as reasonably necessary to:

Provide and generate the Services you request.
Send relevant app conversation context to our AI service provider.
Store and display your conversation history.
Operate, secure, maintain, troubleshoot, and improve the Services.
Respond to you, comply with law, and enforce these Terms.

We do not use your submissions to train our own AI models, and we do not direct our AI service provider to use Marble app conversation content to train its models.

If you voluntarily provide ideas, suggestions, or feedback about Marble, we may use that feedback without restriction or compensation, provided that we do not publicly identify you as its source without permission.

Our Intellectual Property

The Services, including their software, design, text, graphics, logos, trademarks, and other content, are owned by Aristo Intelligence or our licensors and are protected by intellectual property and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for their intended purpose. Except as expressly permitted, you may not copy, modify, distribute, sell, license, reverse engineer, or create derivative works from the Services.

No rights are granted except as stated in these Terms.

Third-Party Services and Links

The Services rely on third-party services, including account authentication, cloud infrastructure, database, hosting, and artificial intelligence providers. Third-party services are governed by their own terms and privacy policies.

We do not control and are not responsible for third-party services, including their availability, content, security, or privacy practices. A link or integration does not imply endorsement.

Privacy

Our Privacy Policy explains how we collect, use, disclose, and retain personal information, including Marble app account and conversation information. By using the Services, you acknowledge that policy.

Changes, Availability, and Discontinuation

We may modify, suspend, restrict, or discontinue any part of the Services at any time. Features described on the website or in other materials may be planned, limited, experimental, or unavailable in the current app.

We will try to provide reasonable notice of material changes when practical, but we do not promise that the Services or any particular feature will remain available.

Suspension and Termination

You may stop using the Services at any time and may delete your Marble app account from the app settings.

We may suspend or terminate access to the Services, reject or remove a waitlist submission, or block communications if we reasonably believe that you violated these Terms or law, created security or operational risk, engaged in fraud or abuse, or if action is required to protect us, users, third parties, or the public.

Provisions that by their nature should survive termination will survive, including provisions concerning intellectual property, submissions, disclaimers, liability, indemnity, dispute resolution, and miscellaneous terms.

Disclaimers

THE SERVICES AND AI-GENERATED RESPONSES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ARISTO INTELLIGENCE AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND AGENTS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT THE SERVICES OR AI-GENERATED RESPONSES WILL BE ACCURATE, COMPLETE, CURRENT, SAFE, AVAILABLE WITHOUT INTERRUPTION, SECURE, OR FREE OF ERRORS OR HARMFUL COMPONENTS. INFORMATION ABOUT POSSIBLE FEATURES, ACCESS, TIMING, OR LAUNCH PLANS MAY CHANGE AND IS NOT A PROMISE OR GUARANTEE.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ARISTO INTELLIGENCE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, SERVICE AVAILABILITY, OR HARM ARISING FROM RELIANCE ON AI-GENERATED CONTENT, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF ARISTO INTELLIGENCE AND THE OTHER PARTIES LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED USD $100.

These limitations apply to all theories of liability and do not limit liability that cannot be limited under applicable law.

Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Aristo Intelligence and its officers, directors, employees, affiliates, service providers, and agents from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your misuse of the Services, your violation of these Terms or law, or your violation of another person's rights.

We may assume control of the defense of a matter subject to indemnification, and you agree to cooperate with that defense.

Dispute Resolution and Arbitration

Informal Resolution

Before starting arbitration, the party seeking relief must give the other party written notice describing the dispute and requested relief. Notices to Aristo Intelligence must be sent to support@aristo.so and to the postal address listed in "Contact Information."

The parties will attempt in good faith to resolve the matter for 30 days after notice is received.

Binding Individual Arbitration

Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration under the Federal Arbitration Act.

The arbitration will be administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules. Information about the AAA and its rules is available at adr.org.

The arbitrator has authority to resolve disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement and may award the same individual remedies available in court.

Exceptions

Either party may:

Bring an eligible individual claim in small claims court.
Seek injunctive or equitable relief in court to prevent actual or threatened infringement or misuse of intellectual property rights.
Ask a court to enforce an arbitration award or address a matter that applicable law does not permit to be arbitrated.

Class Action and Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL.

If applicable law does not permit a particular waiver or restriction, that portion will not apply.

Governing Law and Court Venue

These Terms are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-law principles, except that mandatory consumer protection laws may apply where required.

For disputes that are not subject to arbitration, you and Aristo Intelligence consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, except where applicable law requires another forum.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms, changing the "Last updated" date, sending an email, or using another reasonable method as required by law.

Your continued use of the Services after updated Terms take effect means you accept the revised Terms. If you do not agree, you must stop using the Services.

Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and Aristo Intelligence regarding the current Services.

You may not assign these Terms without our consent. We may assign them in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.

Our failure to enforce a provision is not a waiver. If a provision is found unenforceable, it will be modified only to the minimum extent necessary, and the remaining provisions will remain effective.

Section headings are for convenience only.

Contact Information

Questions or legal notices about these Terms may be sent to:

Aristo Intelligence, Inc.

2108 N ST #16175
Sacramento, CA 95816
United States

Email: support@aristo.so